Contact information

We’re here to help.

If you have any questions regarding your order, shipping, returns, refunds, or general inquiries, please contact us using the information below.

Customer Support

Email: elishamcmillian@icloud.com

We aim to respond to all inquiries within 1–3 business days.

Order Support

When contacting us about an order, please include:

  • Your full name
  • Order number
  • A detailed description of your question or issue

Providing this information will help us assist you more efficiently.

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (Eastern Time)

Responses may be delayed on weekends and public holidays.

Thank you for shopping with Avelo.